Applying
for a Listing
What category do I
belong in?
What kind of
references are you looking for?
For how many
categories can I apply?
How long until my
application is processed?
I was told my
application was accepted. Why isn’t it online yet?
My application was
rejected. Can I get a refund?
Current
Listees
I am in LA 411. Can I
be automatically added to NY 411 (or vice versa)?
I requested a change
to my listing today. Why isn’t it online yet?
Why can’t I get a
certain description in my listing?
I recently changed my
business name. Why am I being asked to provide a business
license?
How do I
make changes to my listing?
Is there a charge to
make changes to my listing?
I want to be listed
in additional categories. Do I have to re-apply?
Other
Inquiries
How much does it cost
to advertise?
How much does the
book cost?
How can I buy a copy
of the book?
My question still hasn't been answered. What do I do now?
Applying
for a Listing
Is there a charge for
my listing?
No, listings are free; however there is a one-time
application fee for each category.
How do I know if I’m
qualified for a certain category?
Generally, you are qualified if you can provide three recent
references for production work covered in that category and/or your company is located in the area the book serves.
What category do I
belong in?
If you are unsure of where you or your company belongs, check
the specific category requirements for descriptions of companies and
individuals that we allow in each category.
What kind of
references are you looking for?
Names and contact information of three people for whom you
have worked in the past 12 months. The work must be covered under the category
for which you are applying. Lists of friends, vendors or co-workers are not
acceptable.
For how many
categories can I apply?
You are allowed to apply for up to five categories.
How long until my
application is processed?
411 will process your application as quickly as possible.
During update season, this may take upwards of several weeks. Please be
patient.
I was told my
application was accepted. Why isn’t it online yet?
Listings may take up to five days to appear online. If your
listing fails to appear after that time, please contact us.
My application was
rejected. Can I get a refund?
No. Application fees are non-refundable.
Current
Listees
I am in LA 411. Can I
be automatically added to NY 411 (or vice versa)?
No. A separate application must be submitted for each 411
directory you wish to be listed in.
I requested a change
to my listing today. Why isn’t it online yet?
Changes to your listing may take several days to be
processed, and then don’t appear online immediately thereafter. Please note that
certain changes, such as those to descriptions and business names, are left to
editorial discretion, so not all requests can be approved.
Why can’t I get a
certain description in my listing?
In the interest of fairness to all listees, as well as
usefulness of the book to our readers, 411 Publishing can not allow every
request for a description. Descriptions are left to the review of our editorial
department.
I recently changed my
business name. Why am I being asked to provide a business
license?
For reasons of legality and fairness to all our listees, we
only list companies by their actual business name. Therefore, you may be asked
to provide a copy of your state/city business license to confirm your name.
How do I
make changes to my listing?
Go to your online listing and click the “Update Listing” link
and follow instructions thereafter. If that doesn’t work, e-mail your requested
change to melinda.mccrady@reedbusiness.com
Is there a charge to
make changes to my listing?
No. There is no charge to make a change to your listing.
I want to be listed
in additional categories. Do I have to re-apply?
Yes. A separate application must be submitted for each
category you wish to be listed in.
Other
Inquiries
How much does it cost
to advertise?
Please see the advertising information
or contact the sales department for more information.
How much does the
book cost?
NY 411 - $59
LA 411 - $79
HD 411 - $29
How can I buy a copy
of the book?
Books can be purchased through various bookstores, both
online and brick and mortar, as well as through our 411 store.
My question still hasn't been answered. What do I do now?
Contact us.
