Is there a charge for my listing?
What category do I belong in?
What kind of
references are you looking for?
For how many
categories can I apply?
How long until my
application is processed?
I was told my
application was accepted. Why isn’t it online yet?
My application was
rejected. Can I get a refund?
Instead of references, can I
send call sheets or contracts? Current
Listees
I am in LA 411. Can I
be automatically added to NY 411 (or vice versa)?
I requested a change
to my listing today. Why isn’t it online yet?
Why can’t I get a
certain description in my listing?
I recently changed my
business name. Why am I being asked to provide a business
license?
How do I
make changes to my listing using the new online update system?
Is there a charge to
make changes to my listing?
I want to be listed
in additional categories. Do I have to re-apply?
Other
Inquiries
How much does it cost
to advertise?
What is an EDP?
How much does the
book cost?
How can I buy a copy
of the book?
My question still hasn't been answered. What do I do now?
Applying
for a Listing
Is there a charge for
my listing?
No, listings are free; however there is a one-time
application fee of $200 for the first category and $50 for each additional category in which you wish to be listed.
How do I know if I’m
qualified for a certain category?
Generally, you are qualified if you can provide three recent
references for production work covered in that category and/or your company is located in the area the book serves.
Once we've reviewed your references, and we've determined you have qualified, you will receive a phone call from someone in our editorial department letting you know your application has been approved.
What category do I
belong in?
If you are unsure of where you or your company belongs, check
the specific category requirements for descriptions of companies and
individuals that we allow in each category.
What kind of
references are you looking for?
Names and contact information of three people for whom you
have worked in the past 12 months. The services you provided these people must be coincide with the category
for which you are applying. Lists of friends, vendors or co-workers are not
acceptable.
For how many
categories can I apply?
You are allowed to apply for up to five categories.
How long until my
application is processed?
411 will process your application as quickly as possible. Most applications get processed between two to six weeks.
During update season, this may take even longer. Please be
patient.
I was told my
application was accepted. Why isn’t it online yet?
Listings may take up to five days to appear online. If your
listing fails to appear after that time, please e-mail Bryan Cuprill at bryan.cuprill@reedbusiness.com.
My application was
rejected. Can I get a refund?
No. Application fees are non-refundable.
Instead of references, can I
send call sheets or contracts?
Sometimes. Call sheets are
acceptable only for individual applicants such as crew members. Production
companies should not send over call sheets that they themselves
created.
Contracts are fine only when
they are for services that you and your company rendered. Do not send contracts
for your vendors or others whom you have paid. Invoices are not
accepted.
Keep in mind that the point
of all this is to prove that someone has paid you to do production work, not the
other way around. Again, this is for work done in the past 12 months.
Current
Listees
I am in LA 411. Can I
be automatically added to New York 411 (or vice versa)?
No. A separate application must be submitted for each 411
directory in which you wish to be listed.
I requested a change
to my listing today. Why isn’t it online yet?
Changes to your listing may take several days to be
processed, and may not appear online immediately thereafter.
Please note that
certain changes, such as those to descriptions and business names, are left to
editorial discretion. Not all requests can be approved.
Why can’t I get a
certain description in my listing?
In the interest of fairness to all listees, as well as
usefulness of the book to our readers, 411 Publishing cannot approve every
request for a description. Descriptions are left to the review of our editorial
department.
I recently changed my
business name. Why am I being asked to provide a business
license?
For reasons of legality and fairness to all our listees, we
only list companies by their actual business name. Therefore, you may be asked
to provide a copy of your state/city business license to confirm your name.
How do I
make changes to my listing?
Go to your online listing and click the “Update Listing” link
and follow instructions thereafter. If you're having trouble, please read the more detailed instructions.
Is there a charge to
make changes to my listing?
No. There is no charge to make a change to your listing.
I want to be listed
in additional categories. Do I have to re-apply?
Yes. A separate application must be submitted for each
category you wish to be listed in.
Other
Inquiries
How much does it cost
to advertise?
Please see the advertising information
or contact the sales department for more information.
What is an "EDP?"
EDP stands for "Enhanced Dedicated Page" and it allows customization of your listing page, includes searchable keywords and helps your listing stand out among the many. To find out more, see our EDP info page.
How much does the
book cost?
LA 411 - $79
New York 411 - $59
How can I buy a copy
of the book?
Books can be purchased through various bookstores, both
online and brick and mortar, as well as through our 411 store.
My question still hasn't been answered. What do I do now?
Contact us.
